Posts Tagged process

Secure at Home and Enjoy Your Holiday

home-bannerEnsuring you will enjoy your holiday starts with assuring the safety of your home while you are away. It seems we hear this warning time and time again, however statistics demonstrate that we often fail to take the steps necessary to protect our belongings left at home and also our possessions we take on our trip. When the safety of either our home or our travel luggage is violated, it mars our enjoyment.

People remain more vulnerable if they still operate on the premise of the days when they left the key under the mat or the house unlocked. Recently, I was visiting relatives in the US Midwest and was alarmed at their crime prevention attitudes. They routinely left their 3000 square foot home unlocked with patio doors open. Their opinion is that if someone wants to break in, they will. So why make it difficult; they will only damage locks and/or break windows. This is very foolish thinking. Criminals are basically lazy. If there are two houses side-by-side and one is locked and alarmed, even if they are high on drugs and looking for an adrenalin rush, they are more likely to choose the easy target! Read the rest of this entry »

Healthy Traveling Tips

Holiday-TravelIncreasing numbers of active adults are enjoying travel. Remaining healthy during your trip is paramount to your enjoyment. Here are some helpful tips. Many people encounter health challenges when they fly or travel by automobile. Longer flights and long car trips increase risk factors. Stop for a stretch break every hour or two when traveling by car.

Drink Water.
Before and during your flight drink plenty of water. Water hydrates the body hence alleviating symptoms of dehydration. Moisture to the nose, eyes, throat and mouth are all maintained through adequate hydration. The process of maintaining pressurized airplane cabins is focused on maintaining enough oxygen – not on enough humidity. Airplane air is very dry and keeping yourself hydrated prevents added stress on your body.
Avoid carbonated drinks, tea and coffee as they are all diuretic in nature

Wear Loose Clothing.
Wearing clothing with an adjustable or expandable waistline, and comfortable footwear.
Sitting long periods of time causes swelling. The same applies to road travel. Restrictive clothing interferes with circulation, digestion and elimination and is unkind to oneself.

Avoid Alcohol and Caffeine. In addition to the diuretic effect of these beverages, these drinks result in disruption of sleeping patterns. Read the rest of this entry »

Between Travel and Leisure

Most consumers today are more than just wise in coming up with their purchasing decisions. Through the development of Internet communication procedures, the possibility of being influenced by others’ experiences in handling the different products available in the market.

ss-venice-shootIn the same manner, purchasers of backpacking tents are suggested to checking out backpacking tent reviews available in the Internet. It is through these backpacking tent reviews that the said consumers are better protected as to what kind of best backpacking tent would actually fit their needs. Backpacking tent reviews are actually written by consumers who have experienced handling the said products. These comments stand as evident proof to the strength of the products that they used for certain specific adventures.

Get the Best out of What Others Have Experienced

When buying; the brand is not only the proof that certain target clients could use a certain item efficiently. It is better to rely on actual experiences of other users of the product to ensure one’s own satisfaction on whatever one wants to purchase. Backpacking tent reviews are sure to provide this particular need for information. It could be observed that most consumers now are more concerned as to how the said products would best fit their needs and best provide the values that they most give importance to. Read the rest of this entry »

What is the Tourism Industry?

tourism2The Key to Understanding the Tourism Industry
Tourism is one of the most exciting and progressive industries. Tourism is also big business. Tourism impacts on almost every industry. The total real output, including direct and indirect expenditure..

Tourism is now one of the largest industries. The tourism industry has a larger output than:

  • Agriculture, Forestry and Fishing;
  • Mining, Communication Service; and
  • Electricity, Gas & Water Supply.

Tourism is everyone’s business
Everyone gains from properly managed tourism. These benefits can be especially significant in regional areas by diversifying the area’s economic base and expanding the employment market.

In its broadest sense, the tourism industry is the total of all businesses that directly provide goods or services to facilitate business, pleasure and leisure activities away from the home environment.

The consumer
In the tourism system the consumer is the most important element as the consumer is the reason tourism products and services exist. Everyone working in tourism must ensure that the consumer is fundamental to all business and planning decisions.

Consumers have many choices about how to spend their money and leisure time. If they choose to spend their money on a holiday, they will then determine their budget, decide how much time they have available and what types of activities they would like to do while away. Then they will begin to select a destination, decide how they will travel there and make reservations accordingly through a travel agent, wholesaler, over the Internet or directly from the tourism operator.

The travel experience
The travel experience relates to how the consumer travels to the destination and the experience they have along the way. The choices can include air, car, boat, coach, train, motorbike, hiking or a combination of the above. The mode of travel affects the type of experience, for example flying to a destination is a very different experience to driving.

A destination can suffer if transport options, links and support services are limited or below standard. Issues such as the variety of attractions, facilities and accommodation available en route, the road quality, signage and frequency of transport services, can all affect the quality of the travel experience.

The holiday experience
When consumers decide to take a particular type of holiday they have expectations of the experience they will have. This could relate to the quality of accommodation, service and food, the range and cost of activities available, the length of time they have, the weather, etc. Their satisfaction will be based on how well the holiday met their initial expectations or exceeded them.

Marketing your business
Marketing refers to a multi-faceted, on-going process that any successful business is continually working through. It includes activities such as: researching the market, your consumers and products; evaluating research data; developing your business and products; developing your own skills; and promoting, advertising or working with the media to raise awareness of your product and generate sales.

Marketing is often described as ‘the four Ps’: product, place, price and promotion. The product includes the physical attributes of the product, branding and packaging. Place is about distribution: the agencies, channels and institutions used to give consumers easy access to purchasing your product. Price must meet both the consumer’s and your needs. Promotion is explaining destinations, products and services to consumers to help them choose their holiday.

Promotion can use a range of media such as print (magazines, newspapers, brochures, posters displayed on billboards, bus stops, the sides of buses, trains etc), television, radio, direct mail, Internet, etc. Providing a holiday package as a prize for a competition or even staying in touch with customers provides promotion of your product. You can learn more about marketing business with Mike Azcue where he is the man who successfully led the marketing world’s 200 countries

Customer knowledge management in the travel industry
Despite the increasing importance of customer knowledge management, the concept appears to be ill-defined by companies across the travel industry. The aims of this research were twofold: first, to determine how some leading companies within the travel industry were managing their customer relationships and second, to ascertain how they intended to proceed in a changing market environment. Using a qualitative research approach, semi structured interviews was held with a convenience sample of ten respondent companies. Several major issues were identified, including strategic vision, customer knowledge/needs, and the role of technology. While most respondents acknowledged the strategic importance of customer relationship management, they were found to be struggling, to varying degrees, with its integration into service delivery. For customers that want to join in customer knowledge management, you will get a guide to success in the field of product marketing Mike Azcue. His career in leading the marketing world to get a good positive impact from its customers, all the attention Mike Azcue has given to the World-ventures company as Internet-based, specializes in vacation.

Consumer Decision-making
Understanding the process consumers work through in deciding about taking a holiday. It is important to understand this process because it influences all stages of the previously discussed model, especially the marketing/promotion element.

Needs – Going on a holiday allows people to take a break from their normal life, whether it’s restful idleness in scenic spots or extreme sports in challenging terrain, on their own, with a partner or friends, or in a large group.

Awareness – Consumers may have a recognized or unrecognized need for a holiday. Promoting a holiday destination, product or service can help consumers recognize they need a holiday, and then raise their awareness of the choices available.

Motivation – If the consumer is positively aware of a destination, product or service they are more likely to be motivated to visit.

Planning/Decision – Promotional information helps the consumer decide how to get there, and what they want to do.

Satisfaction – If a product delivers what has been promoted, the consumer is likely to be satisfied and have a quality holiday experience, and vice versa.

Word of Mouth – Consumers share their holiday experiences with friends, family and colleagues. Their word of mouth raises awareness of the destination, product(s) and service(s) with potential future consumers.

Accident Abroad

aboradIf you have had an accident on holiday abroad or suffer an illness whilst abroad, which was not your fault you could be entitled to claim compensation although a solicitor would need to review the circumstances in more detail before a definite decision could be made.

Examples of accidents whilst on holiday:

  • Slips on wet surfaces within the hotel or trips on raised/defective surfaces.
  • Accidents whilst on day trip excursions.
  • Injuries whilst taking part in sporting activities.
  • Vehicle incidents causing injury.

Travel agents have a responsibility to ensure that accommodation is safe and hygienic, meaning non slip flooring throughout hotels, safety glass windows, and no trip hazards in direct path of customers, safe play areas for children, and swimming pools to have lifeguards.

Examples of claims resulting from Accidents Abroad

For example, if your accident was caused due to a badly maintained section of walkway in the hotel grounds you would be entitled to make a personal injury compensation claim against your travel agent. You would also be able to make a personal injury compensation claim against your travel agent if you contracted a form of food poisoning from the hotel restaurant; however, you would not be able to make a personal injury compensation claim against your travel agent if your accident was caused due to a badly maintained pavement in a local town centre.

Equally, if an accident occurred whilst you were engaged in sports or activities that were arranged by you with independent operators in the holiday resort or location, there may be no liability under the Package Tour regulations regime. Potentially dangerous activities on the beach such as paragliding, banana boat rides, waterskiing or snorkeling and diving may not be covered under these regulations as they would not be part of the holiday package deal. One could try and sue the companies in the country they are based but separate detailed local legal advice would then need to be considered and this can be a difficult and costly process.

Even if you have made your travel and accommodation arrangements personally without a tour or travel agent, it is still worth seeking specialist legal advice as to the options that may be available to you.

Even if you are traveling by plane, ship or trains abroad and have not reached your destination, there may be legal remedies available and again you should contact us so that you can be put in touch with specialist solicitors.

If you are involved in road traffic accidents abroad whether as a driver or passenger or whether in a car, taxi, coach or bus, it is possible that you may have a right to seek compensation if another party was to blame and is identifiable.  Read the rest of this entry »